SHIPPING POLICY
Shipping Policy
At ORION, we want you to receive your beautiful jewelry as quickly and safely as possible. Please review our shipping policy below to ensure a smooth shopping experience.
Order Processing Time
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All orders are processed within 1–2 business days.
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Orders are not shipped on weekends or public holidays.
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You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times
We offer a variety of shipping options to ensure your order arrives safely:
Domestic Shipping (UK)
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Standard Shipping: 2–5 business days, £4.99
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Express Shipping: 1–2 business days, £10.00
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Free Shipping: On orders over £50.
International Shipping
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Europe: 3–5 business days, from
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USA & Canada: 2–5 business days, from
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Rest of the World: 5–7 business days, from
Please note that international customers may be subject to customs duties and taxes, which are the responsibility of the buyer.
Order Tracking
Once your order has been shipped, we will send you a tracking number to monitor its progress. You can track your order directly via the carrier's website.
Shipping Restrictions
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P.O. Boxes: We are unable to ship to P.O. boxes.
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Shipping to Multiple Addresses: We currently only ship to one address per order. If you need to send items to different addresses, please place separate orders.
Lost or Stolen Packages
ORION is not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier. Please ensure that you provide the correct delivery address and track your package regularly.
Customs & Duties
For international orders, please note that customs fees, taxes, or duties may apply upon arrival in your country. These charges are the responsibility of the customer, and we recommend contacting your local customs office for further details.
Questions?
If you have any questions about our shipping policy, feel free to reach out to us at:
📧 orions.co.uk@gmail.com